Apply Now

 

 

 

SPONSORS
The Civic Hall
Book Print Design
Buckingham Baloons

 

 

"THE YEAR OF THE FISH"

.....it's an attitude thing

 
Most organisations recognise the importance of delivering excellent service to their customers all of the time.  After all, in an increasingly competative market place, service is the key to differentiating "the best from the rest".

It's people who deliver service

Quality products, quality systems and customer-focused policies are all vitally important.  BUT .....

  • is your commitment to excellent service demonstarted in the attitude and behaviour of your employees towards customers.
  • do your teams have the necessary interpersonal skills, motivation and commitment to focus collectively on meeting or exceeding their service goals and targets?
Increased Personal Effectiveness

+

'Charged up' and Effective Teams

=

 The Foundation for Excellent Service
"The Year of the Fish" is a half-day event for teams and individuals whose attitudes and collective behaviours shape the performance of the organisations they work for.

MAIN FEATURES:

...and leads to the production of action plans.
Date:    Wednesday 24th October 2001
Place:  The Civic Hall, Trowbridge
Time:    18:00 to 21:00hrs with refreshments provided
Cost:     Free
Call:      Rodger or Stefan on 01225 355553 to apply.